PRAMUK HEWAWASAM
Business Analyst | User Experience Designer
Hi There 👋
I am Pramuk Hewawasam, I thrive on solving real-world problems with a passion for achieving excellence and customer satisfaction.
🏆 Key Achievements:
Experienced IT Business Analyst with a proven track record of driving results over four years in the industry.
A Freelance Creative Designer passionate about collaborating on diverse projects, having successfully contributed to over 1000 projects for global clients.
Award-Winning Professional in Commonwealth Digital Health Award in 2022 and the International ICT Innovative Services Awards (InnoServe) 2021.
Successfully improved customer satisfaction scores from 6/10 to a perfect 10/10.
Boosted customer profits by successfully launching a Minimum Viable Product (MVP).
Skillfully managed three projects simultaneously, ensuring high satisfaction and productivity.
Pioneered efforts to streamline documentation processes, enhancing operational efficiency.
Key skills and Experience
IT Business
Analyst
Creative
Design
User Experience
Design
Project
Management
Overview: Technical Skills
Data Analysis and Business Intelligence (BI)
SQL
Microsoft Power BI
R
MATLAB
Tableau
Microsoft Excel
IBM Cognos Analytics
Requirements Management
JIRA
Confluence
Azure DevOps
Technologies
Python
Java
C
C#
C++
React
Angular
Flutter
.NET
JavaScript
TypeScript
Firebase
PHP
HTML5
APIs
WordPress
Shopify
UML and Process Mapping
LucidChart
Visual Paradigm
StarUML
Miro
Creately
Visio
Draw.io
Prototyping and Wireframing
Adobe XD
Figma
Balsamiq
Sketch
Whimsical
Creative Designing
Adobe Suit (Photoshop, Illustrator, )
CorelDraw
Database Management
SQL
MongoDB (NoSQL)
Oracle Database
Microsoft Access
RDBMS
Project Management
Agile
Waterfall
Scrum
Kanban
JIRA
Azure DevOps
Trello
Microsoft Project
Other Tools
Office365 (Microsoft Office)
MS Power Apps
Google Workspace
Jupyter
SQLite
GitHub